There is the sound of the impact, the shattering of glass, a moment of confusion and fear, then the reality sets in–you’ve been in a car accident. Once you’ve discovered that everyone is unharmed, your next thought is probably going be to call your insurance agent. There are a few things you can do to make that call, and the claims process, go more smoothly.
The first thing you need to facilitate an insurance claim is your insurance information. Most states require a driver to carry their insurance card or other proof of insurance in their car, and this document will have your policy number and, usually, a number to call to file a claim. If, for some reason, you don not travel with your insurance information in your car, you should at least carry your insurance agent’s card with your policy number and any separate phone number to call for a claim on it.
Before making the call, it’s best to have as much information as possible about the accident as well. Have the description of the accident clear in your head and do your best to assess the damage to both your car and any other cars or property involved. Take pictures if you can. If you have insurance and contact information for the other driver, that can be helpful, too. Finally, if you can get a report number from the police (if they were called), that is also very helpful.
The last thing to do before making the call is to get in the right frame of mind. First, get to a safe place away from traffic. Relax, let the adrenaline rush recede and take a few deep breaths. Think about the accident, how it happened, what damage was involved and whether or not you’re going to need a tow truck, rental car or other services that might be part of your policy. Finally, make the call and take your time to tell the complete story. Of course, it helps to have a great insurance agent like those at Rodgers-Olver-Polley Inc. serving Dunmore, PA. If you don’t already have a great agent, contact them today for a quote.